THE parent company of the Royal York Hotel has been named the Most Improved Meetings Brand by MeetingsMetrix 2012, an annual study of the UK meetings market.
The Royal York Hotel and Events Centre in York also received a commendation for excellence in customer service at research consultancy BDRC Continental’s VenueVerdict awards, along with seven other hotels in PH Hotels Group.
Tony Troy, chief executive of PH Hotels, said: “We have invested substantially in our conference, event and banqueting facilities across the portfolio to ensure that we are providing a high-quality offering. It is great to be recognised at this level for the work we have undertaken and we look forward to building on this across our portfolio.”
The Royal York Hotel unveiled its newly refurbished events centre in December following a £500,000 refurbishment, enabling the hotel to increase its capacity up to 410 delegates and offering a dedicated conference café.
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