CITY of York Council bosses have approved a new framework which they say will allow communities to shape decision making.

The framework is part of a work to deliver the council plan, ‘One City, for all’, which was agreed by full council in September 2023. The plan embeds four core commitments: equalities, affordability, climate and health, the council said.


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Council leader, Cllr Claire Douglas said: "Our council plan, 'One City for all' was clear about us delivering the very best council services possible. We expect a council that York can be proud of and have made the commitment that improving customer experience will drive everything we do. This Improvement Framework is a key element of that work.”

Public consultation on the Improvement Framework will launch on May 13 2024 at noon and will be open for six weeks – offering residents a chance to share ways that they think the council can be more efficient.