MAY I bring to your notice the excellent service provided by York council and the Government DTL Consumer Direct. For some months I had been unable to persuade a local contractor to complete certain work at my home.

Within a couple of weeks this department had shown the contractor the error of his ways and I am delighted to say they have now completed the outstanding work.

Perhaps through the good offices of your paper, you could spread the news of this most effective and free service!

George Spofforth,

Vanbrugh Drive,

Badger Hill, York.

Updated: 10:33 Wednesday, June 29, 2005