SHERI Scruton has been appointed the new customer services director of York-based General Legal Protection (GLP).

She succeeds Janet Aveyard who retired at the end of April.

Over the past three years, Sheri has been working closely with Janet in her role as supplier relations director, and is particularly familiar with the operational procedures and staff responsibilities within the customer services department.

The board considers the appointment as vital to the continuing development of customer-focussed initiatives and the expansion of the company's new online resource PartnerNet, which was launched at the British Insurance Brokers Association Conference earlier this month.

Updated: 11:12 Tuesday, May 17, 2005