ALTHOUGH I am not a customer of any of the Park & Ride services, I was surprised to read David Walkden's complaints of mis-management.

In general, the normal First bus services through Haxby are excellent, with courteous drivers (Letters, November 6).

That said, First Group would do well to take note of David's remarks. He is a retired senior manager who knows what he is about.

Looking for a consultancy, David?

Bernard Lyne,

Usher Park Road,

Haxby, York.

Updated: 10:51 Friday, November 12, 2004