BUSINESS owners and managers looking to improve customer relations can attend a workshop with Business Link York and North Yorkshire on Tuesday, July 20.

The workshop, The New Approach To Customer Relationship Management (CRM), will be held at the Pavilion Hotel, York between 9.30am and 12.30pm. Those who attend will learn how to improve their customer service programme and develop broader strategies for reaching customers. Phone Business Link York and North Yorkshire on 01904 686000.

Updated: 09:49 Friday, July 02, 2004