WHAT a transformation! The hotel has been refurbished. That is, the hotel proper. Terry's, a series of alcoves and a conservatory, has not changed.

We thought that this would be a suitable venue for a snack before an evening at the theatre. Sadly no one had the same idea. We were the only customers from 5.30pm to 6.30pm.

Our visit was on Monday, March 1. Driving into a public car park to discover that it would cost us £4.50, we quickly departed. Our alternative parking spot was free, but will not be revealed lest the council take oppressive action!

Many menu items exceeded our budget. Traditional afternoon tea of cucumber sandwiches, scone with thick cream and preserves, plus a cake, pastry or gateau and tea was priced at £6.75. Salads and wraps were £4.95 to £7.50.

Cakes and pastries on their own were advertised at £2.45 to £4.25.

Earlier in the day, both standard and vegetarian breakfasts would have been expensive for us. Soup of the day cost £3.15. This was not going to be our day with little chance of a modest repast.

Ann thoughtfully ordered a toasted bacon, mushroom and chive sandwich (£4.85). Although asking for white bread, it arrived in brown. Ann felt the contents lacked flavour.

The pot of tea, hot water and fresh milk (£1.95) met with full approval providing more liquid than she could drink.

I opted for pasta carbonara (£5.50) - ham, miniature button mushrooms and chopped parsley. Served piping hot on an equally hot plate (!), the meal was bland despite the addition of flaked parmesan cheese and black pepper.

We intended to sit awhile in the reception area but found it in virtual darkness. Apparently there was a water leak. Why this caused the electricity to fail was not explained. The bar provided an alternative resting place, but not for long. There was a fire alarm and we were directed to an assembly point opposite the hotel.

Although we couldn't enthuse about our meal, at least customer care and fire evacuation were of a high standard.

Updated: 08:50 Saturday, March 06, 2004