WHILE regretting any inconvenience caused to customers by buses failing to turn up, we would like to assure AP Cox (Letters, September 9) that as newly-elected councillors we have been busy throughout the Holgate ward this summer.

Far from being "rarely seen" we have been responding daily to a wide range of residents' concerns.

To give but one example, all three of us were present at a meeting in August called in response to residents' concerns about bus routes.

As a result of this meeting, managers agreed to trial an alternative route suggested by residents.

We will be reporting on this at the next ward committee meeting to be held at St Barnabas Church on October 15.

Martin Bartlett,

Bill Fairclough,

Gil Nimmo,

c/o Scarcroft Road,

York.

Updated: 08:42 Saturday, September 13, 2003