YORK Crown Court has won a government accolade for its commitment to serving its community.

It is one of eight Yorkshire courts to have been awarded the Charter Mark for improving its service after asking people what they want.

Yvette Cooper, Minister for the Courts, said: "I am delighted that so many Yorkshire courts have achieved this public service accolade. There has been a very impressive uptake since Charter Mark awards were first made to courts in 1997."

Improvements include such things as clearer signs, baby-changing facilities, the introduction of familiarisation visits to courtrooms and much more. All of these changes make the experience of being in court that bit more welcoming and less intimidating.

All of the recipients were independently assessed by Charter Mark officials and given the seal of approval.

Charter Mark officials assess applicants on the service they provide to customers. They have to ask people what they want to see, respond to their views, change working practices, and develop innovative ideas.

Updated: 10:35 Thursday, May 29, 2003