WE congratulate York Crown Court on its Charter Mark award. This honours it for providing an excellent service to the community.

The citation highlight's the court's user-friendly initiatives, such as baby-changing facilities and clearer signs. Together, this makes the dispensing of justice a less intimidating experience for "customers".

Inevitably some of these customers are criminally-inclined. For them, the enjoyment of these amenities is fleeting. We are happy to note that the modernisation has not deflected York Crown Court from its traditional core business - delivering wrongdoers to an altogether less comfortable environment.

Updated: 10:32 Thursday, May 29, 2003