FIRST York introduced the Metro service last year. Our service of three buses an hour to and from York became the beige line, number 17 - one bus an hour and many times non-existent.

On April 20 I, and about 25 others, waited in Exhibition Square for the 3pm bus home. Where was it? Where was the 4.10pm? It was now 4.45.

Luckily, a Reliance bus was going our way. Better to take that than wait for the 5.15pm. Many of us were pensioners with return tickets which could not be used with another company.

We need a decent and reliable bus service. Is it too much to ask?

Mrs M Edwards,

Troutsdale Avenue, York.

Updated: 12:24 Tuesday, April 23, 2002