As the demand for privately rented accommodation rises, many people find themselves in a position where they have a property which they could let out.
This may be a second property, which has been inherited or bought as a investment, or their own home whilst they are living elsewhere. Whatever the circumstances, using a letting agent could be the convenient way to simplify the whole process and give some peace of mind. Indeed, the best could save you time and hassle. However, the worst could cost you more than you think.
Letting agents do not have to be a member of any of the trade bodies and do not have an ombudsman to handle complaints. If you are thinking of letting your property try looking for a letting agent who is a member of The National Approved Letting Scheme (NALS), who will have the logo displayed in their window. NALS members belong to either The National Association of Estate Agents, The Association of Residential Letting Agents or the Royal Institution of Chartered Surveyors and are regulated by the trade body to which they belong and must follow the code of conduct outlined by the NALS.
Contracts should be clear and easily understood, but could be very detailed and confusing. York Trading Standards advise that you read the agent's contracts very carefully before signing. Always read and understand the small print, as this may attempt to hide extra costs, and don't be afraid to ask for an explanation of any of the jargon which you don't understand.
It is always worth shopping around as prices will vary from agent to agent, and remember that although a letting agent acts on behalf of a landlord they could charge fees to both landlords and tenants.
If you require further advice on this or any other consumer matter contact York Trading Standards at 9 St Leonard's Place or telephone 01904 551562. The fax number is 01904 551590 and the email address is trading.standards@york.gov.uk
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