ANOTHER customer has fallen prey to incorrect billing from an electricity company.

Jean Hardy, of Poppleton Road, York, says she has received duplicate bills from Independent Energy (IE) which have mounted up to demands for £2,000 over the year she has been with the company.

She says the massive bills are way out of line with her electricity usage as she and her husband are the only occupants of their house and have gas central heating.

Mrs Hardy contacted the Evening Press claiming numerous letters and phone calls to the company were to no avail.

She said: "I kept getting duplicate bills all the time and they also transposed the figures of my day metre and night meter so I was being charged the wrong rates for electricity. I can't seem to get anywhere with them and I've had two or three letters demanding money and threatening to cut me off."

In May the Evening Press reported on Sidney Redin, 82, who received a demand for almost £2,000 having been with the company three months and Sylvia Briggs, 79, who received bills for £83, £183 and £283 within a matter of weeks.

Shopkeeper Trevor Fenwick received 20 incorrect bills from IE for amounts totalling £30,000 in just 18 months.

Andrew Jones, marketing manager for Independent Energy said: "It was just a human error in transposing two figures on the bills so it's our error and we're putting it right and we will inform Mrs Hardy.

"We just need to make sure we've correct meter readings."