THE NHS gets so much flak I decided to write to express my gratitude and appreciation of my own experience on Ward 28 at York District Hospital. Two months ago I fell and broke my hip. From arrival in casualty to departure home the care and service was truly excellent.

Every member of staff from consultants, nurses, and therapists to the team who cleaned and catered gave unstintingly and cheerfully.

I cannot even attempt to compete with the choices of meals on the menu offered.

Pamela Steen,

St Nicholas Way,

Wigginton, York.