IS anyone else having problems with the recycling collections or am I just unlucky?

My bottles and cans have been picked up twice this year. Every other time I have had to take them away myself.

Whenever I ring the so-called help line I'm told I'm in a queue and please hold.

This I decline to do. It's already costing me to take away my recyclables without pouring money into BT's coffers.

Ray Nicholson,

Tang Hall Lane,

York.

Updated: 10:24 Thursday, March 30, 2006