I WISH to applaud the postmaster Paul Abbott and his wife and staff for their outstanding patience with all the work of coping with the demand which Christmas brought.

Too few post offices trying to deal with the many in the community sending off Christmas cards and parcels. It was amazing to see people lining up in Micklegate to get served, which proves the value this post office gives.

Keith Chapman, Custance Walk, Nunnery Lane, York.