THE boss of Costa Coffee has announced the new rules for customers following the reopening of a number of branches.

In an open letter, Jill McDonald, the CEO of the chain, confirmed the reopening of  a number of drive-thru stores, plus the introduction of a 'delivery-only' service at a limited amount of other cafes with Uber Eats.

What did the CEO say - and what new rules are in place?

On Friday, May 1, Jill McDonald said: "Last week we made the decision to re-open two Drive-Thru lanes and two stores for delivery only in line with the latest Government advice.

"The safety of our team members and customers is our number one priority and ahead of these stores re-opening, we put in place new social distancing guidelines, enhanced hygiene procedures and are providing teams with personal protective equipment.

"We have been really pleased with how well our stores teams have been able to adapt to our new ways working, allowing us to serve great coffee, as safely as possible.

"We have also received some great feedback from our customers and key workers taking advantage of enjoying a well-deserved coffee break whilst on essential journeys to or from work. 

"We will be increasing the number of Drive-Thru lanes and stores open for delivery via Uber Eats from May 2."

"Drive Thru’s – Whilst open to all customers, they are intended to offer critical and key workers the chance to enjoy a Costa on essential journeys.

"Delivery Stores – No customers will be allowed into the stores but they can order their favourite coffee from the comfort of their own home via Uber Eats, who will deliver.

"As part of re-opening these additional stores, we are continuing to help support everyone who’s keeping the country moving, delivering thousands of our Ready-to-Drink Costa Coffee cans to key workers near those stores re-opening, including hospitals, police and fire stations and NHS call centres.

"It’s just one of our small tokens of appreciation to the people out there who are giving so much.

"Whilst most of our stores remain closed we continue to pay our store team members 100 per cent pay and are incredibly grateful to those who have volunteered to work across these re-opening stores and to those who have been managing our first four stores this past week."

Which stores are open across the UK?

As of May 4 - the following Costa Coffee branches are open:

Central England and North Wales

Drive-Thru only

  • Mansfield - Sutton Road, NG18 5HR - (Open 08:00 until 16:00)
  • Rhyl - Bodelwyddan, LL18 5WS - (Open 08:00 until 16:00)

Delivery only

  • Birmingham - Navigation Street, B2 4BS - (Open 08:00 until 16:00)
  • Leicester - St George's Retail Park, LE1 1SG - (Open 08:00 until 16:00)

East England

Drive-Thru only

  • Cambridgeshire - Harrison Way, St Ives, PE27 4WJ - (Open 08:00 until 16:00)
  • Essex - Williamsburg Avenue, Harwich, CO12 4FE - (Open 08:00 until 16:00)
  • Norwich - Old Chapel Way, Broadland Business Park, NR7 0WG - (Open 08:00 until 16:00)
  • Suffolk - 3 Thorney Way, Stowmarket, IP14 5FX - (Open 08:00 until 16:00)
  • Toddington Moto Services - North & Southbound, Junction 11/12 (M1), LU5 6HR - (Open 08:00 until 16:00)

Delivery only

  • Essex - Pavilion, The Brewery Retail Park, Romford, RM1 1AU - (Open 08:00 until 16:00)
  • Peterborough - Brotherhood Retail Park, PE4 6ZR - (Open 11:00 until 19:00)

Home Counties

Drive-Thru only

  • Faringdon - Henry Blake Way, SN7 7GQ - (Open 08:00 until 16:00)
  • Kent - Princes Street Retail Park, Sittingbourne, ME10 3HH - (Open 08:00 until 16:00)
  • Watford - Watford Arches Retail Park, WD17 2SD - (Open 08:00 until 16:00)

London

Drive-Thru only

  • Croydon - Collonades Leisure Park, Purley Way, CR0 4RQ - (Open 08:00 until 16:00)

Delivery only

  • London - Aylesham Centre Rye Lane, Peckham, SE15 5EW - (Open 08:00 until 16:00)
  • London - Whitechapel, High Street Aldgate, E1 7PU - (Open 08:00 until 16:00)
  • London - Tooley Street, SE1 2RS - (Open 08:00 until 16:00)
  • Richmond-On-Thames - The Quadrant, TW9 1DN - (Open 08:00 until 16:00)

Northern England

Drive-Thru only

  • Manchester - White City Retail Park, M16 0RP - (Open 08:00 until 16:00)
  • Wakefield - Snowhill Retail Park, WF1 2UZ - (Open 08:00 until 16:00)

Delivery only

  • Leeds - Crown Point Retail Park, LS10 1ET - (Open 08:00 until 16:00)
  • Manchester - Oxford Road, M13 9BL - (Open 08:00 until 16:00)
  • Newcastle - Wellbar Central, Gallowgate, NE1 4TD - (Open 08:00 until 16:00)

Scotland

Drive-Thru only

  • Edinburgh - Sharpdale, EH16 5PB - (Open 08:00 until 16:00)
  • Renfrew - Glasgow Braehead, Junction 26, PA4 0DJ - (Open 08:00 until 16:00)

Delivery only

  • Edinburgh - South Bridge, EH1 1HN - (Open 08:00 until 16:00)

South West England and South Wales

Drive-Thru only

  • Dorset - Tower Retail Park, Yarrow Road, Poole, BH12 4QY - (Open 08:00 until 16:00)
  • Swansea - Enterprise Park, Heron Way, SA6 8PS - (Open 08:00 until 16:00)

Delivery only

  • Bristol - Avonmeads Retail Park, St Phillips Causeway, BS2 0SP - (Open 08:00 until 16:00)
  • Devon - New George Street, Plymouth, PL1 1RJ - (Open 11:00 until 19:00)